uhfwan™ · Customer Care
We're here to help.
Questions about a toy, an order or what happens next? Contact our team for product information, delivery enquiries, return requests and after-sales support.
Email us
Include your order number for an existing purchase or the product name for a product enquiry.
Call us
Customer Service Hours:
8:00 AM – 10:00 PM Daily
Help us understand your request
- Product information: Include the product name and the detail you would like to confirm.
- Order support: Include your order number and the email address used at checkout.
- Delivery enquiries: Include any available tracking information.
- Damaged or incomplete items: Describe the issue and attach clear photographs if available.
- Safety concerns: Stop using the affected toy and contact us with the product details.
Do not send passwords, full payment card numbers, card security codes or one-time verification codes by email.
Business information
Brand: uhfwan™Legal Company Name: Guangzhou Liuni Trading Co., Ltd.
Owner: Li Tingting
Business Address: Room 201, No. 7, Lane 1, Shipai Haoju Street, Tianhe District, Guangzhou, Guangdong, China
Website: uhfwan.com
Before sending a return
Contact us for the correct return destination and instructions. Our business address is not a confirmed return address. This does not affect mandatory cancellation or return rights.